Cap America, Inc. congratulates Liz Capone on her promotion to Director of Customer Relations. Capone’s aptitude and contributions have been invaluable over her years of service with the company.
Capone joined the team at Cap America in 2001 and quickly advanced to the role of Customer Service Manager. Her 17 years of industry experience in customer-focused solutions made her a natural fit for the current promotion.
As Director of Customer Relations, Capone will oversee all aspects of the company’s policies, objectives and initiatives including monitoring client/company interactions, developing service level standards, response times, and issue resolutions.
Capone will be reporting to Mark Gammon, President and COO of the organization. “Liz embodies so many of the wonderful traits of our company. Her innovative thinking and vision will continue to enhance the strategic directions, growth, and profitability of Cap America,” said Gammon.
Capone states, “I look forward to my continued work in the industry alongside a leading company that truly helps distributors build successful businesses. I am dedicated to improving the customer experience offered by our company.”
About Cap America
Cap America originated in 1985 and has become one of the largest importers of headwear in the industry. Products include in stock, custom overseas, camouflage, and USA made knit products at a very competitive price. Cap America can be contacted via phone at 800-487-2227, or at www.capamerica.com.