New Tutorial for Supplier Customer Service

distributorcentral — Tue, 16 Sep 2008 19:35:00 +0000

DistributorCentral technical support has created a new video to show Supplier’s Customer Service Agents the DC system and to show them how to show their own distributors how to navigate their accounts for proofs and product searching or ordering.

This video is meant as a supplement to the current resources to help Customer Service agents understand the DistributorCentral system.

You can see this video in your Supplier DC account, when you click on the Video Tutorials button across the top of the screen.

We have also linked it below:

Customer Service Video

Customer Service Guide For Suppliers Available

distributorcentral — Tue, 12 Aug 2008 19:36:00 +0000

DistributorCentral has added a guide for Suppliers to train their customer service departments to use and understand DistributorCentral.

This guide is available under the Education Tab > DistributorCentral tips > QuickStart.

You can click on links in the PDF to go directly to those resources that we suggest as training. This includes videos and other guides to use the system.

This is a very important aspect of Supplier usage on DistributorCentral and we hope that you find this useful to educate your Customer Service Department.

We are also available for special classes with your company if you need more information.

Call us at 888-516-7401 or email at info@distributorcentral.com for further information.

DistributorCentral Updates and Tips » Uncategorized

New Tutorial for Supplier Customer Service

Customer Service Guide For Suppliers Available