DistributorCentral technical support has created a new video to show Supplier’s Customer Service Agents the DC system and to show them how to show their own distributors how to navigate their accounts for proofs and product searching or ordering.
New Tutorial for Supplier Customer Service
September 16, 2008Customer Service Guide For Suppliers Available
August 12, 2008DistributorCentral has added a guide for Suppliers to train their customer service departments to use and understand DistributorCentral.
This guide is available under the Education Tab > DistributorCentral tips > QuickStart.
You can click on links in the PDF to go directly to those resources that we suggest as training. This includes videos and other guides to use the system.
This is a very important aspect of Supplier usage on DistributorCentral and we hope that you find this useful to educate your Customer Service Department.
We are also available for special classes with your company if you need more information.
Call us at 888-516-7401 or email at info@distributorcentral.com for further information.
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