How to Place a Reorder

DistributorCentral makes it easy for you to place a reorder for orders that you currently have in your account.

To do this:

– First, on the home page in your account, go the the Order Search section
– Then key in the Order Number that you would like to place the reorder for (you can also search by PO Number, Cutomer Name or Phone Number – see step 1 below)

Reorder Step 1

Reorder Step 1

– Next Click on the Reorder button at the top right portion of the page (see step 2 below)

Reorder Step 2

Reorder Step 2

– You will then be prompted to specify which type of reorder it is, such as An Exact Reorder (same product and no changes in imprint or artwork), A Reorder With Changes (same product, but has changes in artwork or other options) or Rework Of Previous Order (generally used if there was an error on the previous order)
– Then review your order and Save or Send it

Reorder Types

Reorders can be created for any orders in your DistributorCentral account. However, it is only considered a Reorder if the order is for the same Customer. If the order is for a different customer, then you should always enter the order as New Order as opposed to a Reorder.

An exact reorder – This indicates that there are no changes needed to the artwork/printing of the original order. Even if the quantity, shipping information, etc. will vary on the new order, it’s still considered an exact reorder if the artwork/printing remains the same.

A reorder with changes – This indicates that you will need revisions made to the artwork/printing of the original order. For example, if there needs to be a change in the imprint color(s), a change in the imprint, etc.

Rework of previous order – This indicates that there was a discrepancy or mistake with the original either on the Supplier end or on the Distributor end. For example, if the Supplier printed the wrong artwork, the Distributor indicated the wrong shipping address, etc. Oftentimes, the Supplier and Distributor parties involved will agree to a reduced price for Rework orders.