We have added a new feature that allows you to quickly send your customers “reorder reminder notices” for orders that they have placed from your website.
To take advantage of this feature:
- You can set a reminder date from summary page of each order
- Or, you can set a reminder date for all of your orders at once, by clicking on the number link in the Customer Reorder Reminders area on the home page in your account
- Next, you can customize a message that will be emailed to your customers regarding the reorder reminder, and send it to your customer(s)
- The email that you customer will receive will look similar to the image below. They’ll be able to click on the Place Your Order Today! link which will send then directly the the order confirmation page for that product. Note, if you test this feature, you’ll want to log out of your DistributorCentral account prior to clicking on the Place Your Order Today! link.
You can also setup preferences in your account for your reorder reminders. To do this, go to the Account Menu >> Preferences >> Account Preferences, then click on the Orders tab.
You can put in the amount of days to control how often orders display on your reorder reminder list. For example, if you would like orders reminders to show up once a year for each order, put 365 in the reorder reminder date field (see image below).
You can also create a default message that will automatically display for your reorder reminder emails (see image below).
